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HealthPost, widely recognized by its consumer-facing brand 1-800-Schedule, was a digital health company that developed a cloud-based platform for online appointment scheduling and patient access. The company's technology allowed patients to search for healthcare providers and book appointments in real-time by integrating directly with various practice management and electronic health record (EHR) systems. By providing a seamless, 24/7 booking interface, HealthPost helped health systems and independent practices improve patient acquisition, reduce no-show rates, and streamline administrative workflows. In 2014, the company was acquired by The Advisory Board Company to enhance its suite of patient engagement and growth-focused technologies. Its capabilities were subsequently integrated into the Advisory Board's broader healthcare ecosystem, which is now part of Optum (UnitedHealth Group).
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