2020 Delivery

The PSC, formerly known as 2020 Delivery, is a leading UK-based management consultancy dedicated to transforming public services, with a primary focus on healthcare and the National Health Service (NHS). Founded in 2006, the firm specializes in strategy, performance improvement, and digital transformation, helping healthcare providers and government bodies solve complex operational and systemic challenges. The company gained prominence for its data-driven approach to reducing patient waiting times and optimizing hospital pathways. After being acquired by McKinsey & Company in 2017, the firm's leadership team executed a management buyout in 2020, rebranding as The PSC to continue its mission as an independent specialist consultancy. Today, it serves a wide range of clients across the UK public sector, including acute trusts, integrated care systems, and central government departments.