Company intelligence / Profile preview

AnswerFirst

Tampa, Florida, United States

Ownership: Private
Employees: ~200
Development stage: Other

Overview

AnswerFirst is a 24/7 live answering service and inbound contact center headquartered in Tampa, Florida. Founded in 1998, the company provides a suite of communication solutions including virtual receptionists, medical answering services, and HIPAA-compliant messaging for healthcare providers. They specialize in handling after-hours calls, appointment scheduling, and emergency dispatching for thousands of clients globally. The company emphasizes a human-powered approach, utilizing U.S.-based customer service professionals rather than automated bots. Their services are designed to enhance patient engagement and ensure seamless communication for medical practices and other professional industries.

Industry: Biomedical IT and Biomedical Data Platforms

Partnerships

TigerConnectqliqSOFTAmtelco

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