Bold Insight

Bold Insight is a global human factors (HF) and user experience (UX) research agency specializing in the healthcare and medical device sectors. The company provides end-to-end human factors engineering services, including formative and summative usability testing, to support regulatory submissions for the FDA, MHRA, and other global agencies. Their expertise covers a wide range of products, including drug delivery devices, surgical robotics, and software as a medical device (SaMD). By identifying and mitigating use-related risks, Bold Insight helps pharmaceutical and medtech companies ensure product safety and effectiveness for diverse user populations. The firm operates as a specialized contract research organization (CRO) for usability and human-centered design.