CapTel

CapTel (Captioned Telephone) is a leading provider of assistive telecommunications technology designed for individuals with hearing loss. The company's primary product is the CapTel captioned telephone, which displays real-time text captions of everything a caller says, allowing users to listen while reading the conversation. CapTel services are provided through a network of captioning centers and are often funded through the Americans with Disabilities Act (ADA) as part of the Telecommunications Relay Service (TRS). The technology utilizes advanced voice recognition and human captioning assistants to ensure accuracy and speed. CapTel is a division of Ultratec, a pioneer in text telecommunications for the deaf and hard of hearing.