Consortium Service Management Group

Consortium Service Management Group (CSMG) is a specialized healthcare service organization that operates as a subsidiary of Consortium Health Plans. The company provides strategic consulting, data analytics, and sales management services specifically tailored for Blue Cross Blue Shield (BCBS) member plans across the United States. CSMG's primary mission is to strengthen the competitive position of independent BCBS plans in the national account market, which includes large, multi-state employer health benefit programs. By acting as a centralized hub, the group facilitates collaboration across the Blue Cross Blue Shield system to provide unified solutions and market insights. The organization is owned by 20 independent Blue Cross Blue Shield plans and serves as a critical resource for their national growth and retention strategies.