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DialAmerica is a prominent American business process outsourcing (BPO) and contact center organization that provides specialized engagement services to the healthcare and pharmaceutical industries. The company's healthcare division focuses on patient recruitment for clinical trials, medication adherence programs, and health insurance member enrollment and retention. By leveraging multi-channel communication platforms, DialAmerica assists life science organizations in streamlining customer interactions and improving patient outreach outcomes. Headquartered in Mahwah, New Jersey, the company has operated as a privately held entity since its founding in 1957.
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