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DocOnline Health operates a commercial-scale digital health platform providing 24x7 online doctor consultations via video/phone with in-house doctors trained in telemedicine. The service covers over 27 specialties in 14+ languages and includes chronic disease management, mental health support, diagnostics coordination, pharmacy benefits (including doorstep medicine delivery), preventive checks, and wellness programs. The company claims to reduce physical outpatient visits by up to 87% through its virtual-first model. It serves over 6–7 million families across India and has received multiple industry awards for excellence in digital healthcare.
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