DST Output

DST Output was a prominent provider of integrated print and electronic customer communication solutions, specializing in high-volume transactional documents for the healthcare, financial services, and telecommunications sectors. The company played a vital role in the healthcare industry by managing the production and distribution of critical member communications, including Explanations of Benefits (EOBs), health plan statements, and regulatory notices. As a subsidiary of DST Systems, it was recognized as one of the largest First-Class mailers in the United States, utilizing advanced data-driven technologies to ensure accuracy and compliance. In 2016, Broadridge Financial Solutions acquired DST Output's North American operations for $410 million to enhance its investor and customer communication capabilities. Subsequently, in 2017, the company's UK operations were acquired by Paragon Group, leading to the rebranding of those services. Today, the legacy of DST Output continues through the integrated service offerings of its acquirers, supporting large-scale digital and physical engagement strategies.