Feedtrail

Feedtrail is a healthcare software company that provides patient, employee, and reputation management solutions for healthcare organizations. Its platform captures real-time feedback across the care journey using personalized outreach, surveys, analytics, and service-recovery workflows to help providers improve patient experience, quality, and retention. The company serves hospitals, physician practices, community health centers, and other care settings, with integrations into major electronic health record systems. Feedtrail was acquired by Relias in January 2025 and its capabilities now sit within Relias' healthcare quality improvement offering.