Company intelligence / Profile preview

Freshworks

San Mateo, California, United Statesfreshworks.com ↗

Ownership: Private
Employees: ~4800
Development stage: Other

Overview

Freshworks Inc. develops cloud-based customer engagement and IT service management software used by businesses across industries—including healthcare providers—to streamline operations and improve patient/customer experience. Its products are HIPAA-compliant and widely adopted by hospitals and health systems for IT service management (ITSM), CRM, help desk support, workflow automation, asset management, and omnichannel communication.

Industry: Biomedical IT and Biomedical Data Platforms

Partnerships

Unisys partnership for reselling ITSM solutions

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