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Healthcare Communications is a leading provider of patient engagement and communication software solutions, primarily serving the UK's National Health Service (NHS). Founded in 2000, the company offers a comprehensive suite of digital tools including SMS appointment reminders, digital letters, patient portals, and virtual clinic platforms. Its technology is designed to reduce missed appointments (DNAs), improve patient experience, and drive operational efficiencies within healthcare organizations. The company was acquired by IMImobile in 2017, which was subsequently acquired by Cisco in 2021, and it now operates as part of the Cisco/Webex ecosystem.
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