HealthCare Information Management

HCIM (HealthCare Information Management, Inc.) is a healthcare technology company that provides automation software and consulting services to the managed care and payer industry. Founded in 2000, the company specializes in Business Process Automation (BPA) through its flagship platform, SymKey, which utilizes proprietary robotic process automation (IntelliRPA) to streamline claims adjudication, provider data management, and eligibility workflows. HCIM's solutions are designed to integrate with major core transaction systems like QNXT, EZ-CAP, and PLEXIS, helping healthcare organizations improve operational efficiency and accuracy. In 2024, the company was acquired by Metamora Growth Partners to accelerate its growth and product development. The firm serves a wide range of clients, including health plans, TPAs, and large provider groups, focusing on reducing manual intervention in administrative tasks.