Company intelligence / Profile preview

J.D. Power

Troy, Michigan, United Statesjdpower.com ↗
Ownership
Private
Development stage
Commercial
01

Overview

J.D. Power provides consumer insights and data analytics across multiple industries including automotive, financial services, insurance, utilities, technology/media/telecom, travel/hospitality/senior living—and healthcare—using big data and AI to benchmark customer satisfaction.

In healthcare specifically, it conducts syndicated benchmarking studies such as the U.S. Pharmacy Study measuring customer satisfaction with pharmacies. However, it does not develop therapeutics or medical technologies.

The company was acquired by Thoma Bravo in July 2019 and merged with Autodata Solutions later that year.

As of May 2025 Joshua Peirez was named CEO.

Industry
Biomedical IT and Biomedical Data Platforms
02

Partnerships

Notable partnerships are primarily with companies in automotive and related sectors; no major pharma or biotech partnerships.

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