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MAP Communications

Chesapeake, Virginia, United States

Ownership: Private
Employees: ~618
Development stage: Other

Overview

MAP Communications is a leading provider of 24/7 live answering services and call center solutions, specializing in HIPAA-compliant communication for the healthcare and pharmaceutical industries. Founded in 1990 and headquartered in Chesapeake, Virginia, the company is 100% employee-owned and utilizes its proprietary ECHO software platform to manage complex call-handling requirements. For life science and pharma clients, MAP offers specialized services including clinical trial recruitment support, drug information hotlines, product complaint handling, and patient enrollment assistance. While not a drug developer itself, the company plays a critical role in the healthcare ecosystem by ensuring secure, professional, and reliable communication between providers, patients, and pharmaceutical companies.

Industry: Biomedical IT and Biomedical Data Platforms

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