Parent Assist Link Solutions

Parent Assist Link Solutions (PALS) is a specialized patient support services company that focuses on high-touch, personalized care coordination for patients with rare and orphan diseases. Founded to bridge the gap between pharmaceutical manufacturers and patient communities, PALS provides services such as insurance navigation, financial assistance program management, and clinical trial recruitment support. The company is known for its concierge approach to patient advocacy, ensuring that individuals facing complex medical journeys receive tailored assistance. By focusing on the unique needs of caregivers and families, PALS helps improve treatment adherence and patient outcomes for complex therapies. In 2019, PALS was acquired by United BioSource (UBC) to enhance UBC's patient engagement and nursing support capabilities.