PatientBond

PatientBond was a U.S.-based digital health company focused on patient and member engagement for healthcare providers, payers, urgent care operators, specialty pharmacies, and life sciences organizations. Its cloud-based platform automated personalized outreach across channels such as email, text, interactive voice response, portal messaging, and print, using a proprietary healthcare psychographic segmentation model derived from extensive consumer research. The company positioned its offering as a way to improve patient acquisition, loyalty, care coordination, adherence, and other engagement-driven operational outcomes. PatientBond was acquired by Upfront Healthcare in August 2022, and its technology and consumer-science capabilities were integrated into Upfront’s broader patient access and engagement platform.