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PatientTrak is a commercial digital health company that provides cloud-based software for patient flow, patient engagement, HIPAA-compliant messaging, digital intake, arrivals management, and online reputation management for healthcare providers. The platform is used by hospitals, outpatient centers, and physician practices to track patients from pre-visit through discharge, reduce wait times, improve staff visibility, and enhance patient satisfaction. Originally founded in 2006 around electronic patient-tracking workflows, the business later expanded into broader patient journey tools including surveys, reminders, and reputation management. PatientTrak appears to operate as an active business within Lumin Medical, with current products marketed under the PatientTrak brand and corporate materials referencing PatientTrak & Lumin Medical.
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