PawSquad

PawSquad is a UK veterinary telehealth company that provides 24/7 online access to Royal College of Veterinary Surgeons-registered vets and pet care specialists via video, voice, live chat, and app-based messaging. Founded in 2015, it positioned itself as the UK's first dedicated veterinary telehealth service for real-time online vet consultations. The company focuses on digital-first pet healthcare, offering triage, general advice, behavior and training support, mobility checks, and preventive pet wellness services rather than drug development. PawSquad was acquired by IVC Evidensia in March 2021 and continues to operate as a digital pet healthcare brand within that group. Its business model centers on software-enabled service delivery, consumer access, and partnerships that provide members with subsidized or bundled consultations.