Performance Enhancement Group

Performance Enhancement Group (PEG) was a specialized healthcare performance improvement and data analytics firm that focused on patient satisfaction and employee engagement. The company was a recognized leader in the administration and analysis of Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys and utilized its proprietary Patient Satisfaction Strategy (PSS) to provide actionable insights to hospitals and medical groups. By leveraging data-driven methodologies, PEG helped healthcare organizations enhance the quality of care and optimize the patient experience. In 2011, the company was acquired by Press Ganey, a major provider of healthcare performance solutions, to integrate PEG's specialized survey tools and expertise into its broader analytics platform.