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Rightway operates a commercial digital health platform integrating clinical care navigation with transparent pharmacy benefit management. It reports significant cost savings for clients—averaging 15% reduction in healthcare costs—and high member satisfaction with Net Promoter Scores above +70. The company’s model embeds clinical pharmacists into every member interaction to guide optimal medication choices and improve outcomes. In 2023–2024, the company reported record growth in membership (+255% in 2023), expanded its client base across diverse sectors including major employers, and introduced new features such as Medicine Cabinet and Proactive Drug Search to further empower members. Clinical results are measured by reductions in per-member-per-year spending ($261 average annual savings) and improved access to high-value medications through pharmacist-led support.
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