Silverlink Communications

Silverlink Communications was a leading provider of technology-enabled healthcare consumer engagement solutions designed to improve health outcomes and financial performance. The company utilized a proprietary platform that combined behavioral science, data analytics, and multi-channel communication tools—including automated voice, SMS, and email—to motivate health plan members to take healthy actions. Their services primarily focused on critical healthcare initiatives such as medication adherence, gap-in-care closures, and health screening participation. By personalizing outreach based on consumer preferences and behaviors, Silverlink helped many of the largest U.S. health plans manage population health more effectively. The company was acquired by Welltok in 2015 to integrate its communication capabilities into a broader health optimization platform.