Simbo AI

SimboConnect by Simbo AI is an advanced patient-facing conversational AI and front-desk copilot designed for healthcare providers. It automates inbound and outbound phone calls, manages appointment scheduling, prescription refills, billing inquiries, post-procedure follow-ups, and after-hours triage. The system integrates with EHRs and existing phone systems via VoIP or IVR. It supports multiple languages and channels including SMS/text communication. The solution aims to reduce front-office workload by up to 40%, improve patient satisfaction through zero hold times and 24/7 access to care, ensure HIPAA compliance with robust security measures including 256-bit AES encryption and RBAC controls.