Tel-Écoute

Tel-Écoute is a Montreal-based non-profit organization that provides free, confidential, and anonymous telephone listening and referral services. Founded in 1971, the organization supports individuals experiencing loneliness, psychological distress, or mental health challenges. It operates several specialized lines, including Tel-Écoute for the general public and Tel-Aînés specifically for seniors. The service is primarily staffed by trained volunteers and aims to prevent crisis situations through active listening and emotional support. It serves as a critical component of the community healthcare landscape in Quebec, offering immediate psychological relief to those in need.