The Joint Commission Center for Transforming Health

The Joint Commission Center for Transforming Healthcare is a non-profit affiliate of The Joint Commission dedicated to helping healthcare organizations achieve high reliability in patient safety and quality. The Center provides specialized tools, training, and advisory services focused on improving clinical outcomes through the application of Robust Process Improvement (RPI) methodologies, which include Lean, Six Sigma, and formal Change Management. Its primary offerings include the Targeted Solutions Tool (TST) and the Oro 2.0 High Reliability Self-Assessment, which address critical issues such as hand hygiene, patient falls, and surgical site infections. By collaborating with leading healthcare systems, the Center develops and shares proven solutions to eliminate preventable harm in the healthcare industry. Its mission is to transform healthcare into a high-reliability industry where zero harm is the standard for every patient.