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Verint is a global leader in customer experience (CX) automation. Its open AI-powered platform helps organizations automate customer engagement across channels such as contact centers, web/mobile apps, and back offices. The company serves over 10,000 clients in more than 175 countries—including many Fortune 100 companies—by providing tools to increase productivity and service quality while reducing costs. In healthcare and pharma sectors specifically, its Intelligent Virtual Assistant has been deployed to support patient engagement initiatives but the company itself does not develop therapeutics or diagnostics.
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